Love this place. Great people and very helpful. Make sure to check all their good kitchen stuff there too.
Don't go it's for lease it's closed
Very helpful staff and an innovatory worth stoping by for. Will continue doing business with as long as they are around.
I went in for hardware, some 3/8 nuts and bolts. The first time I went in I was greeted by a young man who asked if I needed help finding something. I told him what I was looking for and he guided me to the hardware, then proceeded to ask specifics of what I wanted. I wasn't sure of the lengths.... that's why I wanted to LOOK. Anyway, I ended up getting the hardware I needed, purchased it, and left. A few days later I stopped in to pick up some more hardware. Again, I was greeted, this time by an older lady. She asked if I needed help finding anything to which I replied "No thank you, I know where it is." and I walked to the hardware aisle. I guess in my business casual attire I must've looked un-trustworthy because she decided to follow me down the aisle and question me as to what I was looking for. Again, I said "Nothing special, just a few pieces of hardware." She just stood there looking at me. As I was reaching in to grab the hardware I needed she said "Well I need to write down the price of whatever you get...". Um, ma'am, I know how this works. I get the hardware, I take note of the SKU # and price, and bring it to the register (I didn't say that, but that's what I was thinking). Three 3/8-16 nuts, $0.10 each, and she had to stand there and watch me like I was about to steal her nest egg. The beauty of it all was that when she rang me up she only charged me for two, so I had to correct her and let her know that I had gotten three. This is a good little hardware store but it was a very uncomfortable experience. I expect that kind of tenacity and invasion from a car salesman, not from someone selling me $0.33 worth of nuts. I hope they read this review. If someone walks in there it is very nice that they are greeted and asked if they need help, but if they say "No thanks" I suggest leaving them alone. Personally, if I know what I'm looking for, I don't want you standing over my shoulder watching me like a hawk as I shop. If I'm unsure of where what I'm looking for might be, I'll let you know, but once we get there, back off and let me decide which product I want.
If you Google ACE HARDWARE this place will come up but it is not an Ace dealership.
Trahan Hardware is a US Hardware Store based in Lake Charles, Louisiana. Trahan Hardware is located at 5507 Common St, Lake Charles, LA 70607, USA.
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