Helpful , but way over priced
Great customer service! Biggest Case Knives selection I've seen, fast and friendly service, and if they don't have it, they'll order it for you! Plus, locally owned and family run! These days, you can't beat a business like that!
My elderly father went here to purchase pipe for a water leak. He told the owner,(I believe) what size he needed. Owner said are you sure that doesn't sound right. So my father calls and doubled checked size. The owner talked to my husband on phone and questioned my husband on size and my husband said I measured pipe that's the size I need. He still questioned it again and my husband said I'm telling you what size I need. The owner hung up on him. The owner got the pipe and gave it to my dad. My dad got all the way home (Ragley) and it was wrong size! My husband measured it and it was not the size he asked for it was the size the owner insisted it would be. So my father goes back the next day to return it he gives my dad refund minus a restock fee. Really!!! My elderly father on fixed income pays for your mistake! The rudeness we received also made our experience not a pleasant one!! Just want Diamond Lumber to know you lost several customers!
Great place and they have a variety of stuff
It's amazing what Diamond Lumber carries. From an odd sized appliance bulb to every AC filter you can imagine. They know you by name and will order anything you need. I did my Christmas shopping for the men in my family there!
Diamond Lumber Co Inc is a US Hardware Store based in Lake Charles, Louisiana. Diamond Lumber Co Inc is located at 1877 Sam Houston Jones Pkwy, Lake Charles, LA 70611, USA.
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