Great hotel, room, & location for the price! Office staff was friendly and helpful. Pet friendly and designated area to walk pets in. The only negative is that the mini fridges are very low temp. When asked to get it adjusted to hold yogurt and deli meat, the maintenance guy told us it was just for convenience of holding bottled water and drinks.
Great place to stay - especially with pets. Wish all guests were respectful toward others but the employees were fabulous. Clean room, good breakfast, beds were okay.
The location is great, but the service left a lot to be desired. Our room was not cleaned each day. We had 4 in our room, but only had 2 towels. Had to request more towels daily. Our bathroom was not leaned at all, nor did they replace toilet paper! The complimentary breakfast was good, according to my family. As a vegetarian, the options were limited. As a hot tea drinker, the tea selection was laughable and the hot water for the tea... I've bathed in hotter water than that! I was quite disappointed.
The room we were assigned was dirty. House keeping DIDN'T VACCUUM and floor was dirty and dog hair all over couch. Bed was made BUT SHEETS WERE NOT CHANGED. BED HAD PET HAIR IN IT.
The hotel was recently renovated. The rooms were nice and clean, a/c worked great. The staff was courteous and helpful with all our needs. The breakfast was basic and left a little something to be desired but it wasn't bad.
La Quinta Inn Suites Lake Charles Casino Area is a US Lodging based in Lake Charles, Louisiana. La Quinta Inn Suites Lake Charles Casino Area is located at 1201 W Prien Lake Rd, Lake Charles, LA 70601, USA.
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