Pretty clean. Pizza was poor quality. Customer service was barely a thing. Machines were poorly maintained. The establishment should be ashamed to be tarnishing this name that shows on its cups that they are celebrating 40 years of fun. I'm surprised to see this place still open. It's name is really the only thing it has going well for itself.
Had my daughter's 1st birthday party here and we loved every second of it. Destiny was our hostess and she was very attentive to our needs. I didn't have to life a finger to do nothing she did everything for us. We will definitely give her another party there. And you get a lot for your money.
The staff are usually helpful, but could use some motivation. It seems they are paid minimum wage, because that is the level of service they always to provide--just enough. This is far more directed at the company and its culture than the staff, because it is more than likely prevalent at every location.
Still a pretty neat and simple place for kids. Smells a bit, but hey, kids haha.
Love this location, not usually crowded. Service is hit or miss. All Chuck E. Cheese locations I’ve noticed could have better/cleaner restrooms but otherwise food was good! Been several times will return
Overall, this is a great place to bring kids. They kids are going to love it here. There are plenty of games with a good range to keep those at a younger age busy and even younger teenagers. The pizzas are good, if not a little plain, but this is understandable since it is marketed towards children.
All in all, this place is great for a casual afternoon out with the kids when the weather is hot, especially if they love pizza. If they paid a little better and offered the staff something in the way of motivation, along with an update to the store itself, I think this could be a far better experience. With the price paid for the experience (not cheap when tickets, pizza, and prizes are all factored together) the store deserves this, along with the people that go there for the experience and events.
On the other end of the spectrum--the reason(s) for only three stars--there is a lot of room for improvement. Starting with the fact the entire place could use a remodeling. Nothing has been updated since the 90s and it's painfully obvious. All of the Chuck E. Cheese videos and music are from that era and constantly playing as a reminder. The games are also dated. Those that have graphics as part of the game play are incredibly behind-the-times. Is it no wonder most kids want to stay home and play on their XBOX or PlayStation?
Chuck E Cheese S is a US Restaurant based in Lake Charles, Louisiana. Chuck E Cheese S is located at 3221 E Prien Lake Rd, Lake Charles, LA 70615, USA.
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