They did price match a really big online retailer....so that was nice.
Found what we wanted, was able to get assistance, and help loading. They offer financing with best buy cards.
Really hit or miss. Sometimes I go in here and get the help I need and get my questions answered. Other times the sales people aren't to be found or when you do find them they just answer your questions while walking passed or away from you.
The person at the door greets you and tells you basically where the products you want are located. I received no help from floor staff even though I was having trouble locating an item. There were more employees than customers, but the employees seemed to be preoccupied on laptops. The checkout person was nice, and checkout went smoothly enough. I went on 11-22-2017.
I like going here to check out all the new stuff but the customer service is horrible and to check out is even worse. Last time in the guy never showed up to explain my purchase to me he just went off to the back. Waiting time over one hour and check out time over 20 min she kept walking off needless to say I was late for Christmas party
Best help ever. The people at this store are the Best. They dont stop until you are completly satisfied.I will buy a lot of my Christmas from them this year. Love my experience. Very professional. Thanks Best Buy employee's at Lake Charles La. store
Best Buy is a US Electronics Store based in Lake Charles, Louisiana. Best Buy is located at 715 W Prien Lake Rd, Lake Charles, LA 70601, USA.
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