Brought my mom's vehicle in for a tint job for Christmas and Markeith made the process super simple and did an excellent job on the tint. The tint makes the vehicle look better than new and super sleek! The job was done in merely a few hours and I couldn't be happier with the service!
Awesome place! I was looking to get a remote start installed on my truck and the one they recommended was exactly what I was looking for. They had it in stock and were able to do the install the same day. You can't even tell they worked on my truck except for the new remote start. They answered all of my questions and concerns with ease. Friendly people, great price. I will definitely be returning to them for future installs.
So long story short... I got one radio didn't like it. Cxalled back and asked to exchange it for a different one. The manager was cool about it. I would def recommend this place to others and I'll be back to do more to my car. Also, Allen is very knowledgeable and could tell you just about anything you need to know. His the man to go to.
After finding a minor issue on my remote start, I brought my truck back. They guy up front severely lacked customer service skills. He acted like the problem I was having was just something that I should deal with. But they took my truck in and fixed the issue. But I had to call several hours later to see if my truck was ready. When I called, the same guy answered my phone and told me that it was in fact ready and sounded like I was bothering him. When I got there, he just tossed me my keys and told me here you go instead of having someone go out with me to make sure the issue was corrected. I was put off by his lack of customer service after having such a great experience with the installer and manager.
They installed back speakers and a stereo in my car that has a blue tooth mic attached to the headliner. The trim that they put the mic wire behind didn’t seem to be as snug as the one on the passenger side and didn’t give it much thought until a few days ago when the trim fell off. The installer had broke the trim tab. Now they are denying they broke it. After back speakers and stereo were installed I went back and had new front speakers installed. When they were done and I went to leave I noticed a wire hanging from the bottom of drivers door. They had disconnected old tweeters and left the wire hanging. When I arrived home I noticed when I’d shut my car doors that the speakers would rattle as if they weren’t mounted. I drove back to them and was told mounting brackets were not put in that the speakers were just sat in the doors.
I had a Navigation /Audio system installed 2 years ago and was very satisfied with the service and professionalism of the staff. This year I decided to install a dash cam. They called me as soon as one was available and installed it in about an hour. The wires were neatly hidden and I was impressed. I later had my windshield replaced and brought my vehicle back to Bailey,s to clean up the mess the glass shop had done to the wiring bundles. I appreciate their good work and know where I will be going for my next purchase.
Baileys Audio is a US Electronics Store based in Lake Charles, Louisiana. Baileys Audio is located at 3711 Ryan St, Lake Charles, LA 70605, USA.
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