Love the renovations. So happy they back open. Great customer service. Love the food. Oh, don't forget. They got a new milkshake machine.
We usually love this place but today's experience left a lot to be desired. My guy's burger had to be sent back twice! They tried to say he got The wrong burger and demanded to see The ticket! The ticket was right but the cook continued to add tomatoes and ketchup to his burger! The fries (which I normally love) were tough and way oversalted. The tea didn't taste fresh either. To add insult to injury, they were out of mushrooms! When I expressed my sadness, I was told by the cashier it was good they were out of fungus! We have been to this location many times, as well as other locations and have never had an experience like this! Hopefully, this isn't the direction this company is headed!
Food took way longer than any other five guys we have been to and the kids behind the counter were rude. The execution of the food was horrendous!
Great burgers. Make sure you have tons of napkins, the burgers can be messy. A little on the expensive side but worth the money for the size of the burgers. And you get plenty of fries. The employees just need to check the tables often and clean them and wipe them down.
Fries as CAJUN little to spicy and too much. Didnt finish it.. Burgers excellent.
Five Guys is a US Meal Takeaway based in Lake Charles, Louisiana. Five Guys is located at A, 2950 Ryan St, Lake Charles, LA 70601, USA.
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